Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. If you have any questions regarding shipping overseas, please contact us.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers (USPS, FedEx, UPS, DHL, and freight carriers) and local courier partners. You’ll be asked to select a delivery method during checkout.
Yes, we can. Please contact our Customer Service at (833) 464-6378 or send us an email at email@example.com. We will do whatever we can to expedite any orders! All FedEx and UPS express services such as overnight delivery are available at additional cost.
Please contact our Customer Service at (833) 464-6378 or send us an email at firstname.lastname@example.org
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Please contact our Customer Service at (833) 464-6378, and we will be happy to help you with your request!
If you need Instructions for Use and Catalogs for any of our products and supplies, please contact our Customer Service at (833) 464-6378 or send us an email at email@example.com
Yes, there are. Please contact our Customer Service at (833) 464-6378 for more information.
You can place an order online for products and supplies that are OTC, and do not require a prescription.
To set up an account with Minerva Health Solutions, and purchase prescription products, please call (833) 464-6378 to speak with one of our sales consultants.
Please send us a copy of your company’s Resale Certificate or Sales Tax Exemption Certificate when submitting your new customer application.
No, there is not a minimum order.
No, they can't. Some of the items sold by Minerva Health Solutions Inc. cannot be sold to patients as they can be sold only to providers. Please contact customer service if you have any questions.
All invoices are due and payable in full at the time of order via credit card or other payment methods.
If you have net payment terms such as Net 15, Net 30, Net 45, Net 60, etc., please remit payment at your earliest convenience prior to the due date.
Interest will be charged at a rate of 1.5% per month on the outstanding balance.